Data Deletion

1. Introduction

Amica is committed to protecting the privacy and security of our users' personal information. This User Data Deletion Policy outlines the process for users to request the deletion of their personal data from our systems.

2. Right to Erasure

In accordance with applicable data protection laws, Amica recognizes the user's "Right to Erasure" (also known as the "Right to be Forgotten"). Users have the right to request the deletion of their personal data under certain circumstances.

3. Scope of Data Deletion

Upon receiving a valid deletion request, Amica will delete or anonymize the following types of personal data associated with the user's account:

• Account information (e.g., name, email address, phone number)
• Profile information
• Usage data
• Communication history
• Any other personal data collected during the use of our services

4. Deletion Request Process

To initiate a data deletion request, users should follow these steps:

1. Log in to your Amica account
2. Navigate to the Account Management section
3. Select the "Delete account" option
4. Submit the deletion request

Alternatively, users can contact our Data Protection Officer at privacy@amica.com to submit a deletion request.

5. Verification and Processing

Amica will verify the identity of the user making the deletion request to ensure the security and privacy of our users' data. Once verified, we will process the deletion request within 30 days of receipt.

6. Exceptions

Amica may retain certain information for legal, regulatory, or legitimate business purposes, even after a deletion request. This may include:

• Data required for financial reporting or auditing purposes
• Information necessary to prevent fraud or future abuse
• Aggregated, anonymized data that does not identify individual users

7. Third-Party Data

While we will make every effort to delete user data from our systems, please note that we may not be able to delete data shared with or stored by third-party services integrated with Amica. Users are encouraged to review the privacy policies of these third-party services.

8. Confirmation

Upon completion of the data deletion process, Amica will send a confirmation email to the user's registered email address.

9. Updates to This Policy

Amica reserves the right to update this User Data Deletion Policy as necessary. We will notify users of any significant changes through our website or via email.

10. Contact Information

For any questions or concerns regarding this policy or your data deletion rights, please contact our Data Protection Officer at privacy@amica.com.